Cancellation Policy
The following Cancellation Policy outlines the terms and conditions under which customers of RoamingRouteTravel.com ("we", "our", "us") may cancel car rental bookings. By making a reservation through our platform, you agree to the cancellation terms stated below. We recommend reviewing this policy carefully prior to finalizing your booking.
1. General Policy
Cancellations can be made through your RoamingRouteTravel.com account or by contacting our support team prior to the rental pick-up date.
2. Refund Eligibility
Bookings canceled within the allowable cancellation window (varies by provider) may be eligible for a full or partial refund.
3. Free Cancellation Period
Many bookings allow free cancellation up to 24–48 hours prior to scheduled pick-up. Always refer to your specific booking terms.
4. Late Cancellation
Cancellations made after the free period may incur charges ranging from one day’s rental fee to full payment, depending on provider terms.
5. No-Show Policy
If you fail to collect the rental vehicle at the confirmed time without prior notice, your booking may be treated as a "no-show" and may not be refunded.
6. Modifying Bookings
You may request changes to dates, times, or vehicle category, subject to availability. Modifications may alter applicable rates.
7. Early Return
Returning a vehicle earlier than scheduled does not automatically entitle you to a refund for unused rental days. Refund policies vary by supplier.
8. Refund Processing Time
Refunds are generally processed within 7–14 business days to your original payment method. Processing times may vary.
9. Third-Party Fees
Bank fees, credit card charges, or currency exchange differences are not covered by RoamingRouteTravel and are the responsibility of the customer.
10. Prepaid Bookings
Prepaid bookings often have stricter cancellation conditions. Check your booking confirmation for details.
11. Pay-on-Arrival Bookings
If your booking allows payment at pick-up, you can usually cancel without penalty before the scheduled rental time.
12. Provider-Specific Terms
Each rental provider may set its own cancellation terms. These will be displayed at the time of booking and override this general policy.
13. How to Cancel
You can cancel by logging into your RoamingRouteTravel.com account, using the link in your confirmation email, or by contacting customer support.
14. Force Majeure
In the event of unforeseen events such as natural disasters, pandemics, or government restrictions, cancellation policies may be waived at our discretion.
15. Communication
Always ensure you receive written confirmation of your cancellation. Verbal cancellations are not accepted.
16. Partial Refunds
Where applicable, any approved partial refunds will be calculated based on the cancellation time relative to your rental start date.
17. Cancellation by Provider
If the rental provider cancels the booking due to vehicle unavailability, you will receive a full refund with no penalties.
18. Refund Disputes
If you believe you are entitled to a refund not yet received, please contact our support team with your booking reference for assistance.
19. Updates to Policy
RoamingRouteTravel reserves the right to update this Cancellation Policy at any time. Changes will be published on this page with an updated effective date.
20. Contact Information
If you have any questions regarding these Terms & Conditions, you may contact us at:
Email: [email protected]
Website: www.RoamingRouteTravel.com
Phone: +1 (888) 805-0117
Address: 6638 Fairway Ave, Indianapolis, IN 46250, USA.