General Responsibility

Travelers are responsible for complying with the terms, conditions, and rules set by the respective service providers. Any damage, loss, or misuse of property, equipment, or facilities during travel may result in charges imposed directly by the supplier.

Our platform acts as a booking facilitator and does not own, operate, or control the services provided by third-party suppliers.

✈️ Airline & Flight-Related Damages

For airline services, damage claims related to baggage, onboard property, or personal belongings are governed by airline policies and international aviation regulations. Travelers are advised to report any baggage damage or loss immediately at the airport before leaving the arrival area.

Airlines may require written documentation, photos, and claim forms within specific timelines to process damage claims.

🏨 Hotel & Accommodation Damages

Guests are responsible for maintaining hotel rooms and facilities in reasonable condition. Any damage to hotel property, furnishings, or equipment may result in repair or replacement charges assessed by the hotel.

Damage assessments, charges, and dispute resolution are handled directly by the accommodation provider according to their internal policies.

🚗 Car Rental Damages

Car rental damage policies are determined by the rental provider and may include charges for vehicle damage, theft, loss of use, or administrative fees. Renters are encouraged to inspect the vehicle at pick-up and return and report any existing damage immediately.

Optional insurance or damage protection coverage may be available through the rental provider or third-party insurers.

🚢 Cruise & Onboard Damages

Cruise passengers are responsible for onboard property, cabins, and facilities used during the voyage. Any damage caused to cruise property may be charged to the passenger’s onboard account.

Cruise lines manage damage claims and assessments based on their passenger contracts and onboard policies.

🎟️ Attractions, Tours & Activities

Damage to equipment, facilities, or property used during tours, activities, or attraction visits may result in charges imposed by the service provider. Participants are expected to follow safety instructions and usage guidelines at all times.

Damage Reporting & Claims Process

Any damage, loss, or incident should be reported to the service provider immediately at the time of occurrence. Prompt reporting improves the chances of resolution and proper documentation.

While we may assist with communication where possible, damage claims are resolved between the traveler and the respective supplier.

🛡️ Insurance & Protection

Travelers are strongly encouraged to obtain appropriate travel insurance or damage protection coverage to safeguard against unexpected losses, damages, or liability.

Limitation of Liability

We are not responsible for assessing damages, determining fault, or collecting repair costs. Liability for damages rests with the traveler and the service provider in accordance with applicable laws and supplier terms.